According to 68 percent of business owners, the Covid-19 pandemic has significantly sped up their digital transformation. If you represent such a business, you’re probably wondering about the most important changes to introduce in and beyond.
We’ve previously discussed some of the digitization technologies that will dominate the corporate landscape. Beyond the selection of the right tech, however, you’ll need to focus on a couple of broader essentials.
By 2024, the investment in digital transformation will almost double and there are good reasons why. Introducing the right digital trends enables businesses to make better use of growth opportunities and address some common market pressures.
So, how should you approach your digital transformation to make it effective and prevent significant work process disturbances? Here are some of the most important things you should prioritize over the coming year if you want to enjoy the best possible outcome.
Properly Enabled Remote Work
Numerous reports suggest that remote work has established itself as a prominent trend and is here to stay. If such flexibility is possible within your line of work, make sure that your employees are supported by the right kind of tech infrastructure.
Adopting a hybrid or a completely remote work mode doesn’t necessitate heavy investment or major changes.
Opting for cloud-based instead of hardware-based solutions gives you one of the simplest opportunities to enable remote work practices. You can start with online document storage and management. Specialized cloud-based solutions are also available to assist specific departments or companies with their everyday operations.
When choosing such solutions, make sure they’re compatible with each other and that they enable collaboration. It’s possible for people to communicate and partner efficiently from multiple locations. For this purpose, they need the right hardware, software, cloud-based platforms, and reliable internet connectivity. All of these ensure a good start you can build upon if needed.
Data Consolidation
No matter the industry, chances are that you work with lots of relevant data that comes from multiple sources. One good digital transformation goal to set is data consolidation.
Data consolidation refers to centralizing your information and making it readily available through a single source. You’ll still have numerous incoming data streams. The digital transformation solutions you choose should make it possible to consolidate everything into one neat package.
When you don’t have structure and a centralized approach to data management, chaos will ensue eventually.
Even small companies today have access to lots and lots of information from various sources. The good news is that many platforms that generate information allow for seamless integration with each other. When you opt for such solutions, lots of data consolidation will be automated. You’ll also get to create workflows that yield optimal results for data management within your organization.
Auditing Processes That Could Be Standing in the Way of the Digital Transformation
No matter what technology you bring in, it’s not going to work in the absence of the right corporate culture and effective processes.
Many workflows within your organization could be ineffective or outdated. Identifying such issues and working on the introduction of new procedures before implementing relevant technologies will ensure the right kind of start for your digital transformation.
If you’re not certain about all processes that could be standing in the way of modernization, get employees involved in that audit. Department leaders have a lot of insight into what’s working and what isn’t. Together, you can come up with a strategy for the elimination of errors, inefficiencies, and outdated procedures that are no longer doing the trick.
It’s also a good idea to consider an investment in employee training. There are lots of courses that will help workers acquire the skillset necessary for a successful digital transformation. Such an investment can lead to higher employee satisfaction, more productivity and an overall positive change in the way things are done.
Digitized Customer Experience
A final element you need to focus on, going beyond workplace processes, is customer experience.
Digital customer experiences provide amazing opportunities for an upgrade. Unfortunately, this aspect of the transformation is often overlooked because companies focus on internal processes rather than external communication.
Customer experiences can be modernized in numerous ways.
Customer service center automation, better feedback collection, the employment of new communication channels, and the selection of the right customer relationship management (CRM) system will all come in handy.
All of these will allow for a higher level of personalization and a seamless experience across platforms. That’s what clients have started expecting from brands and if you can’t deliver, you’re missing a huge opportunity to establish your position and reputation.
The digital transformation of the fitness industry has resulted in a plethora of workout apps that cater to a range of fitness levels and goals. From HIIT to yoga, the best workout apps offer personalized workouts and tracking features that help users stay on track. These apps also leverage technology such as wearables and artificial intelligence to provide more accurate and detailed feedback. With the pandemic pushing more people towards at-home fitness, the demand for the best workout apps has only increased. As the fitness industry continues to evolve, it’s clear that digital transformation will play a crucial role in shaping the future of fitness.
The coming year will provide amazing opportunities for modernization within the business world. Luckily, such processes are fairly easy to integrate into existing practices and they don’t cost a fortune. The essentials above are just a few examples of how you could tailor a digital transformation to your needs and strengths. Needless to say, lots of additional opportunities exist and should be seized if they can give your business the competitive advantage it deserves.